Frequently Asked Questions
Everything you need to know about your beauty routine, simplified.
What makes Alleyoop products different from other beauty brands?
We focus on efficiency and multi-tasking. Our products are designed to condense your routine by combining multiple benefits into single, travel-friendly tools and formulas.
Are your products cruelty-free and vegan?
Yes! We are proud to be 100% cruelty-free. The majority of our products are also vegan, and you can find specific ingredient lists on each product page.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. We also offer expedited shipping options at checkout if you need your glow-up sooner.
What is your return policy?
We want you to love your routine. If you are not satisfied with your purchase, we offer a 30-day return window for a full refund or exchange.
How do I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.
Can I change or cancel my order after it's placed?
We process orders quickly to get them to you as fast as possible. Please contact our support team within 1 hour of placing your order to request any changes.