Returns & Exchanges

At Alleyoop, we want you to love your beauty routine, which is why we offer a 30-day window for returns or exchanges on all products. If a shade isn't quite right or a tool doesn't fit your lifestyle, we are here to make it right.

Return Process

• 1.
  Start Your Request

  Visit our online returns portal and enter your order number and zip code to initiate your return or exchange.

• 2.
  Print Your Label

  Select the items you wish to send back and download your prepaid shipping label provided by our system.

• 3.
  Pack It Up

  Securely place your items in their original packaging or a similar protective mailer and attach the return label to the outside.

• 4.
  Drop and Relax

  Drop your package at any authorized carrier location; once we receive it, your refund or new product will be processed within 5-7 business days.